Both Talkspace and BetterHelp are dominant players in the growing online therapy space. In this article, you’ll learn about the similarities and differences between Talkspace and BetterHelp as well as how they break down for insurance coverage, cost, and overall value.
RELATED: Talkspace Review
Talkspace vs BetterHelp – similarities
First off, both Talkspace and BetterHelp offer counseling via messaging (text, video, picture, and audio) and live sessions for individuals, couples, and teens. Furthermore, they’re both are supported via mobile, laptop, and desktop.
Neither Talkspace nor BetterHelp is for an urgent crisis or emergency situations. In fact, if you’re in a life-threatening situation, both sites recommend you call 1-800-273-TALK (8255) (a 24 hours hotline) or 911.
Lastly, both platforms provide you with access to licensed mental health professionals, including board-certified psychiatrists. Talkspace has an individual page for psychiatry while BetterHelp has it built into its primary platform.
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Talkspace vs BetterHelp – differences
One of the first differences that jumps out is that Talkspace’s pricing is much more transparently advertised on their website. This is not the case with BetterHelp, who requires you to provide more information before accessing pricing.
Another large difference is that live therapy sessions come with all of BetterHelp’s plans. On the other hand, Talkspace’s standard plan does not include live sessions. As a result, you have to upgrade to at least Talkspace’s Premium plan to receive live therapy.
Lastly, Talkspace highlights specific partnerships (employers, health plans, employee assistance programs (EAP), and educational organizations) on their website. BetterHelp does on their about page but it’s unclear how those partnerships work.
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Talkspace vs BetterHelp – insurance
When it comes to traditional and online therapy, unfortunately, most insurance companies don’t provide coverage.
With this in mind, some insurance companies do provide partial coverage for Talkspace and BetterHelp services. Also, on many health insurances, online therapy services are HSA and FSA eligible. Unfortunately, neither participates with Medicare and Medicaid.
Talkspace vs BetterHelp – cost
Both Talkspace and BetterHelp have different pricing structures (outlined below).
Unlimited Messaging Therapy Plus – This plan offers text, video, picture, and audio messaging with guaranteed daily responses 5 days each week for $65 per week.
Unlimited Messaging Therapy Premium – This plan offers text, video, picture, and audio messaging with guaranteed daily responses 5 days each week and 1 live 30-minute video session each month for $79 per week.
LiveTalk Therapy Ultimate – This plan offers text, video, picture, and audio messaging with guaranteed daily responses 5 days each week and 4 live 30-minute video sessions each month for $99 per week.
Additional Talkspace plans – Talkspace also offers plans that are catered to specific groups of people. Couples therapy starts at $99 per week while Talkspace for Teens is $65 per week.
All subscriptions are paid monthly, but there are no contracts or long-term commitments so people can easily cancel at any time.
BetterHelp’s pricing is not as transparent as Talkspace. Their FAQ page states that subscriptions range from $40-$80 weekly. However, after signing up for individual therapy, I was charged $260/month (which breaks down to $65/week). Therefore, their fees may vary for different needs as well as teen or couples therapy.
Final thoughts on the online counseling giants
In the end, both Talkspace and BetterHelp have pros and cons to their respective platforms. At the end of the day, what really matters with online therapy is that you’re able to get the care you need from a professional that you trust. Both of these platforms offer this, just in uniquely different ways. As a result, it’s worth trying both Talkspace and BetterHelp before deciding on a platform to call home!
Talkspace Review (Pros/Cons, Pricing, and More)
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BetterHelp Review (Pros/Cons, Pricing, and More)
||$40 - $70/week||Sign up for BetterHelp here!|